How-to guides

Learn QRkey, screen by screen.

Set up your outlet, take orders, print KOTs, manage the menu, close the day and use the AI helpers. Each guide takes a few minutes.

Start here

Getting started with QRkeyCreate your account, set up the outlet, and find your way around the POS in your first hour.

Daily service

Taking orders and billingTake dine-in, takeaway and delivery orders, send KOTs, print the bill and take payment.Tables, KOTs and the live order boardSet up dining areas and kitchens, route KOTs to the right station, and run service from the live order board.Online orders, QR ordering, Swiggy and ZomatoTake orders from your QR menu and online store, receive Swiggy and Zomato orders in the same queue, and never lose a paid order.

Menu and guests

Menu, prices and taxesAdd menu and bar items, set prices and taxes per section, change many items at once and tag dishes for guests.Customers, loyalty and offersKeep a customer list, run loyalty points and credit accounts, and set up discount codes, rewards and upsell.

Back office

Dashboard, reports and closing the dayRead the dashboard, run and email reports, print the daily report, keep the cash book and close the outlet.Stock, purchases and recipesSee what's running low, receive deliveries, record wastage and link dishes to recipes so stock updates as you sell.Settings, staff and outletsFind your way around Settings, give each person their own login and permissions, and manage several outlets.

Apps and printers

Printers: bills and KOTsConnect thermal bill and KOT printers over Wi-Fi/LAN, USB or Bluetooth, route each station to its printer, and fix common printing problems.The Windows, Mac and Android appsInstall the desktop and Android apps, keep orders ringing with the screen off, use the order bubble, and check the companion app page.

AI

The AI assistant: helpers and CopilotTurn on AI helpers, approve their requests, ask Copilot about your numbers, let it set things up after you check every change, and create your own report agents.

Help

TroubleshootingQuick fixes for sign-in, orders not ringing, printing, the apps and slow screens, and what to send support.

Want us to set it up with you?

Book a free demo and our team will set up your menu, tables and printers on a call.

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