How can we help?

An internet connection and a computer, tablet or phone with a modern browser. For printing bills and KOTs, a thermal (ESC/POS) printer. Install the Windows, Mac or Android app on the device that runs the printers.

Many outlets take their first order the same day. Add your menu (or import it from Excel), your tables and your printers. If you book a demo, our team can do it with you on a call.

Yes. Export your menu and customer list from your old system to Excel and import them into QRkey, or send them to us and we'll help. You can run both side by side for a few days while staff get used to QRkey.

Every main screen has a step-by-step walkthrough on the real buttons: open your account menu → Guides. Our how-to guides on this site cover each screen too.

Yes. Set up your taxes once and QRkey applies them to each item and section, with CGST, SGST and round-off on every bill. Items or sections can have different taxes, and tax-free items can have none.

Yes. Split a bill from the order's Actions, and settle one bill across Cash, Card, UPI and other methods. Regulars can also settle on credit.

Open the order in Order history, tap More → Void bill and enter the password. Voids, cancellations and complimentary bills show in the dashboard's Discounts & leaks so owners can see them.

QRkey needs the internet to save orders. The desktop and Android apps reconnect by themselves and show when they're offline. Many outlets keep a mobile hotspot as a backup for the billing counter.

Standard ESC/POS thermal printers in 58 mm and 80 mm widths, over Wi-Fi/LAN and USB on Windows, Mac and Android, and classic Bluetooth on Android. Most printers sold for restaurant billing in India work.

Yes. Add each kitchen or bar station with its own printer, and each item prints at its station. One order can print in the tandoor, the bar and the main kitchen at once.

Yes, with the QRkey Android app. Allow notifications, keep Receiving orders on, and set battery to Don't optimise. The optional order bubble pops each new order up over any app.

The Mac app isn't from the App Store yet. Open System Settings → Privacy & Security, scroll down and choose Open Anyway for QRkey. You only need to do this once.

Yes. They arrive in the same queue as dine-in, takeaway and your own online orders. Accept them with one tap or automatically, and the KOT prints in the kitchen. You can also set separate prices per platform and publish menu changes from QRkey.

Yes. QRkey gives your outlet QR ordering at the table and its own online store on your web address, with no commission on those orders. You pay only your payment gateway's fee.

Open Missing orders in QRkey. Check the payment in your payment app first, then create the order from there with one tap.

It depends on your outlets and the features you need. Book a free demo or call +91 98190 62442 and we'll give you a price for your outlets.

You do. Your outlet's records and customer list belong to you, aren't shared with other restaurants, and you can export them. Read our privacy policy and terms for the details.

Yes. Switch between outlets with one login, and owners get an owner console with sales across every outlet, menu sync and one-tap price changes for many outlets.

See our cancellation and refund policy at qrkey.in/refund, or email supports@qrkey.in with your outlet name.

The AI can never change, void or discount a bill. Helpers start switched off, and only the sold-out guard can be allowed to act on its own. Copilot shows every change it plans as before → after, and nothing happens until you tap Apply.

It reads only your outlet's data, and only what it needs for the question or task. Custom reports carry totals, not guests' names or phone numbers. Our privacy policy explains what's sent to AI providers.

Ask us when you book a demo and we'll tell you what your plan includes. AI use has a daily limit; if it's reached, simple rules take over until the next day.